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How texsa88 Handles Your Personal Information

When you open an account with us, you share information we take seriously — your name, contact details, and the wallet you use to deposit, whether that's DANA, OVO, or GoPay.

Data collected only for account and payment purposesDANA, OVO, GoPay wallet data handled with careYou can request access or deletion at any timeNo data sold to third partiesContact our support team for any privacy concern
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texsa88 How texsa88 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply a layered approach to data security — encryption in transit, access controls on our internal systems, and routine checks on how stored data is used. Your payment wallet details, whether DANA, OVO, or GoPay, are never stored as full credentials on our side; we retain only the reference identifiers needed to match your transactions. Data retention periods follow what applicable local law requires, and we delete or anonymise records that no longer serve a legal or operational purpose. You can ask us to confirm what we hold and request corrections at any time.

Cookies and Session Tracking

We use cookies to keep your session active and remember your login state. You can adjust cookie preferences in your browser settings; blocking all cookies may limit some account functions.

Account Security Controls

Login events are logged with timestamp and device. If we detect a sign-in from an unfamiliar device, we trigger an OTP verification step to your registered phone before granting access.

Data Retention Policy

We keep your account and transaction records for as long as required under applicable law. Once that period ends, records are deleted or anonymised unless an open dispute requires them to be held.

Requesting Changes to Your Data

Submit a data access or correction request via live chat or email. We verify your identity first, then confirm the change in writing within the timeframe local regulations set.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to review, update, or remove data we hold about you, our support team is the right starting point. You can reach us through live chat directly from your account dashboard, by email using the address shown in your account settings, or through the in-app help section on mobile. When you contact us about a data request, have your registered phone number or email ready so we can verify your identity before making any changes.

Live Chat Start a conversation from your account dashboard. Our team can locate your data record and walk you through a deletion or correction request in one session.
Email Support Send your data request to the address listed in your account settings. Include your registered phone number or email so we can verify you quickly and respond without delay.
In-App Help Open the help section from the mobile app menu. Tap the privacy or account topic, describe your request, and submit — it routes directly to the team handling data queries.

Questions About Your Privacy at texsa88

These are the privacy questions we get asked most often. If your question isn't covered here, reach us through live chat or the email address in your account settings and we'll give you a direct answer.

We collect your name, phone number, email address, and the wallet identifier you use — such as your DANA or OVO number — to verify your identity and process transactions correctly.

We store only the reference identifier needed to match your transactions, not your full wallet credentials. That reference is encrypted and access is restricted to our payment verification team.

Yes. Contact us via live chat or email with your registered phone number or email address. We verify your identity, then provide a summary of the data we hold within the timeframe local law requires.

Submit a deletion request through live chat or the support email in your account settings. We confirm your identity, close the account, and remove or anonymise your data once any legally required retention period has passed.

We share data only with the payment processors required to complete your DANA, OVO, or GoPay transactions, and only what each processor needs. We do not sell your data to advertisers or unrelated third parties.

Cookies keep your session active so you don't need to log in repeatedly. You can block cookies in your browser, but this may prevent the account dashboard from loading your session and wallet preferences correctly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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